Casino blind spots

University of New Mexico professor Vera John-Steiner explains that collaboration enables people to compensate “for each other’s blind spots …”. However, I frequently see how surveillance and security remain very separated departments in most casinos. I’m watching with interest how things are being done differently at a new casino which also happen to have new ideas e.g.  A single director for surveillance and security. I’m looking forward to comparing their “blind spots”!

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