I never forget a statement Darrin Hoke made at the first World Game Protection show I attended, “The greatest gaming scheme is on the go right now. No-one knows about it except the crooks”. Dealer and player collusion is on the go right now in many casinos around the world and most of it is going unnoticed by casino protection professionals. Large winnings will always be scrutinized but it’s the small regular transactions that rarely get followed and over time add up to be significant casino losses. Unless, however, you have systems in place to analyze casino data over a period of time to reveal associations that can’t be seen easily.
A new version of our collusion identification tools were released today in an effort to make the user experience more user friendly. However, this affective casino protection tool reminded me of the “Silent Killer, Drone Aircraft”, so affectively used by the U.S. Army. Our casino collusion killer app is a must have for any casino protection professional who wants to prove the value of surveillance to their organization.
A client of ours swears by his tip report. He’s a wily old character and his reasoning caught my attention. It’s a simple excel spread sheet, but once again, it’s disconnected valuable data. Not for long though, as next month he will be reading his tip report through a CHEETEYE interface. What’s more exciting is that this valuable data will no longer be disconnected but immediately integrated into our collusion report; so I’m sure his first port of call will soon be our collusion report. Another knockout blow to casino collusion!
Other new features that will be available in our Tables Portal:
- simplified break list so that supervisors spend less time recording and more time observing
- enhanced staff assessment tools to make the appraisal process more efficient and meaningful
The man behind this new development is our senior software engineer, Danie Kritzinger. Danie’s an iron man and the picture below was captured at a recent iron man event. Being an iron man requires dedication and passion, something Danie brings to software development as well. Thanks Danie for your dedication and passion!
Stay ahead of the pack Coyote Valley!
Bill Zender made the following comment on our previous blog site regarding casino game protection: “A casino collusion report will be a huge help for casino and surveillance executives investigating suspicious table play. At this present time I’m involved with a situation regarding excessive wins in baccarat. It would be extremely helpful if I had the customer/table/dealer/supervisor information available at my fingertips. Being able to run a quick correlation between the customer and floor supervisor would greatly speed up my elimination process, and allow me more time to conduct surveillance reviews.”
Coyote Valley Casino in California have recently acquired CheetEye and have access to just the kind of information Zender mentions above. Trey Henson, Compliance & Risk Manager at Coyote Valley had the following to say about the collusion report in CheetEye: “This is the best casino game protection software I know about. You guys should give yourself pat on the back. Well done!”
For a live demo of our casino collusion tools, send us an email at email@example.com with “Casino Game Protection” as your subject.
Keep protecting with insight Coyote Valley!